Risk Management is really about understanding context. Often we see our client grapple with getting it right and within measure.
“[only] what gets measured, gets managed.” Peter Drucker
This applies in particular to the challenges firms face in measuring their customers' experience and its impact on the firm's performance when risk context is not well understood, identified, documented and managed.
At Aspire Always, we enable and uplift our client's capacity and capability to manage risks effectively by driving performance.